Refund & Return Policy
At That NEMT Girl, we are committed to providing high-quality digital products, tools, and resources designed to support your business journey.
Due to the nature of our products, all sales are final.
Because our products are delivered digitally and accessible immediately after purchase, we are unable to offer refunds, exchanges, or returns once a purchase has been completed.
Digital Product Access
Upon successful payment, customers receive immediate access to downloadable materials, templates, or course content. By completing your purchase, you acknowledge and agree that:
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You are receiving instant access to proprietary digital content
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All sales are final once access has been granted
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No refunds will be issued for change of mind, business decisions, or misunderstanding of the product
Exceptions
Refunds may be considered only under the following circumstances:
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Duplicate charges
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Technical issues that prevent access to the product (and cannot be resolved by our team)
If you experience any issues accessing your purchase, please contact us within 7 days of your transaction so we can assist you.
Chargebacks & Payment Disputes
By purchasing from That NEMT Girl, you agree to contact us first to resolve any issues before initiating a chargeback or dispute with your bank or payment provider.
Unauthorized chargebacks may result in revocation of access to products and future purchasing restrictions.